Store Policies

POLICIES AND CONDITIONS


Please read all policies and conditions of www.ABCPens.com. You acknowledge that by using this site you accept the policies and conditions below. You also acknowledge that by placing an order with www.ABCPens.com that you accept the Policies and Conditions of this website.

PRIVACY POLICY


ABC Pens is committed to protecting your privacy. We will not sell or disclose any information that identifies you to a third party without your prior approval. We may use the information we collect to periodically notify you about new services or special offers we think you'll find valuable. If you would rather not receive this information, you may send an e-mail to with 'unsubscribe' as the subject line.

ABC Pens does not sell, trade or rent your personal information to others.

ORDER PRODUCTION TIME

Normal production time of all orders takes 7 to 11 Business Days. This does not include shipping time, which is generally 3 to 7 Business Days via UPS Ground.
Total Order time from placement of order to the Pens arrival to the customer will be between 1-½ weeks to 3 weeks.
Rush ordering is available, please call (888) 315-PENS (7367)

PAYMENT OPTIONS

We accept:

VISA
MASTERCARD
DISCOVER
AMERICAN EXPRESS

Mail in orders:

CHECK 
PLEASE MAKES CHECKS PAYABLE TO ABCPENS.COM

*CHECK ORDERS WILL BE PROCESSED UPON CLEARANCE OF THE CHECK

Phone orders:

We do accept phone orders placed using Visa, MasterCard, Discover, or American Express.

Please call: (888) 315-PENS (7367)

* When a phone order is placed we will send you a confirmation/proof of the order info so that there are no order input errors from misunderstanding letter or info given over the phone. After the customer confirms all info is input correct the order will go into production.


RECEIPT/INVOICE

A receipt for your order is available to print upon placement of your order, it is also sent to you via email after your order is placed.

SHIPPING

www.ABCPens.com ships all orders FREE Via UPS Ground Shipping. 2nd Day and Overnight shipping is available. 

Please call us at: (888) 315-PENS (7367)
or
Email us at: info@abcpens.com

We only offer shipping to the United States (Alaska and Hawaii Included). International Shipping can be arranged via phone or email before an order is placed through the website.

UPS DOES NOT DELIVER TO PO BOXES. Please provide a physical mailing address for your orders.

SALES TAX

We must collect 8.725% Sales Tax for all Oklahoma Residents. Customers from all other states will not be charged sales tax.

TYPOGRAPHIC PROBLEMS

www.ABCPens.com does not take responsibility for any typographical or input errors on customer orders. As we do not know the proper spelling or location of your business or organization it is very important you make sure you input your info correctly. No refunds can be given for orders with info input incorrectly by the customer.

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